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Last updated: September 28, 2026
This Privacy Policy explains how Full Face Performance (“we”, “us”, “our”), 149 McBride St, Richland, MS 39218, collects, uses and shares personal information when you visit https://fullfaceperformance.com (the “Site”) or buy from us.
Information we collect
Information you give us
- Orders: when you place an order we collect your name, billing and shipping address, email address, phone number and the details of the products you buy.
- Accounts: if you create an account, we store your name, email address, password (encrypted), saved addresses and order history.
- Contact and newsletter: if you use our contact form or sign up for our newsletter, we collect the information you enter, such as your name, email address and message.
- Reviews and comments: if you leave a review or comment, we collect the name, email address and content you submit.
Information collected automatically
When you use the Site, we and our service providers automatically collect information such as your IP address, browser type, device information, pages viewed, referring pages and the date and time of your visit, using cookies and similar technologies (see “Cookies” below).
Payment processing
Card payments are processed by Authorize.net, our payment processor. The card details you enter at checkout are sent securely to Authorize.net to process your payment. We do not store your full card number on our Site. Authorize.net uses your information in accordance with its own privacy policy, available on the Authorize.net website.
How we use your information
- To process and ship your orders, take payment, handle returns and refunds, and send order confirmations and updates.
- To provide customer service and respond to your questions.
- To manage your account and remember your cart and wishlist.
- To send our newsletter if you have subscribed (you can unsubscribe at any time using the link in any newsletter email).
- To understand how the Site is used and improve it.
- To prevent fraud, keep the Site secure and comply with legal, tax and accounting obligations.
Cookies
Cookies are small text files stored on your device. We use:
- Essential cookies that make the store work, such as keeping items in your cart, keeping you logged in and remembering your session at checkout (WooCommerce).
- Preference cookies, for example to remember your wishlist.
- Analytics cookies that help us understand how visitors use the Site (see “Analytics” below).
You can block or delete cookies in your browser settings. If you block essential cookies, the cart and checkout may not work.
Analytics
We use Google Analytics (through the MonsterInsights plugin) to measure traffic and see how visitors use the Site. Google Analytics uses cookies to collect information such as pages visited, time spent on the Site, general location and device type. Google processes this information in accordance with its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser.
How we share your information
We do not sell your personal information. We share it only as needed to run our business:
- With our payment processor (Authorize.net) to process payments.
- With shipping carriers (UPS and FedEx) and, where applicable, product suppliers, to deliver your order.
- With service providers that help us operate the Site, such as our web host, email newsletter service (Mailchimp) and analytics provider (Google).
- When required by law, or to protect our rights, our customers or others, for example to prevent fraud.
Embedded content
Some pages include content from other websites, such as a Google Map on our Contact Us page. Embedded content behaves as if you visited the other website, and that website may collect data about you and use cookies.
How long we keep your information
We keep order information for as long as needed for our business, tax and accounting records, and keep account information until you ask us to delete your account. Newsletter subscriptions are kept until you unsubscribe.
Your choices and rights
You can review and update your account information by logging in to your account. You may ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We may need to keep some information to meet legal or accounting obligations.
Security
The Site uses encrypted (HTTPS) connections, and we take reasonable steps to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new “Last updated” date.
Contact us
If you have questions about this Privacy Policy or your personal information, contact us:
Full Face Performance
149 McBride St, Richland, MS 39218
Phone: 601-720-4448
Email: fullfaceperformance@gmail.com
Or use the form on our Contact Us page.